TERMS AND CONDITINONS
Welcome to the website and related services provided by Homnell INC (hereinafter referred to as “the Company,” “we,” or “this Website”). Please carefully read these Terms of Sale and Billing Policy before accessing, browsing, or purchasing products on this Website. Your use of this Website or completion of an order indicates your agreement to be bound by these Terms.
- Company Introduction
Homnell INC is an e-commerce company specializing in footwear and headwear sales. We are committed to providing consumers with high-quality, fashionable, and competitively priced products, and offering a convenient shopping experience through a secure and reliable online shopping platform.
- Nature of Product Sales One-Time Purchase Statement
All products sold by Homnell INC are one-time purchase items.
Unless explicitly stated on a specific product page:
This Website does not offer automatic renewal services;
This Website does not offer membership subscription services;
This Website will not charge you repeatedly without your explicit authorization;
Each order requires the customer to actively submit and complete payment;
The purchase of products will not automatically enroll you in any paid plans.
All payments are charged only once for the products you confirm your purchase on the checkout page. 3. Product Information and Prices
We strive to ensure the accuracy of product descriptions, images, stock status, and prices on our website.
However, in some cases, the following may occur:
Delayed updates to product information;
Changes in stock quantity;
Price entry errors;
Technical system malfunctions.
If obvious price or product information errors are found, Homnell INC reserves the right to cancel the relevant order and refund the customer.
Product colors, sizes, and appearances may vary reasonably due to differences in display devices, lighting conditions, and production batches.
- Order Acceptance and Processing
After you submit an order:
You will receive an order confirmation email;
The order confirmation email only indicates that we have received your order request;
The order does not represent our acceptance of the transaction;
Homnell INC reserves the right to review order information before shipment;
We reserve the right to cancel orders if abnormal orders, payment risks, or stock issues are found.
The following situations may lead to order rejection:
Out of stock;
Payment failure;
Suspected fraudulent activity;
Incomplete address information;
Legal or regulatory restrictions;
System technical errors.
If your order is cancelled, we will refund your payment.
- Billing Policy
Payment Time
Full payment is required when submitting your order.
After successful payment:
The order enters the processing stage;
The goods begin preparation for shipment;
You authorize us to collect the total order amount.
Accepted Payment Methods
We may accept the following payment methods:
Visa
Mastercard
American Express
Discover
PayPal
Apple Pay
Google Pay
Shop Pay
Other third-party payment services
Specific payment options are subject to the information displayed on the checkout page.
Currency
All product prices are displayed and settled in US dollars (USD) by default.
- Tax Policy
According to applicable laws and regulations:
Sales tax may be automatically calculated at checkout; Different tax rates apply to different states or territories; Taxes will be clearly displayed before payment.
- Shipping and Delivery
We will make reasonable efforts to ship within the estimated time.
Delivery time may be affected by the following factors:
Weather conditions;
Peak holidays;
Logistics company delays;
Customs inspections;
Force majeure events.
Homnell INC does not guarantee a specific arrival date.
The risk of loss or damage to the goods transfers to the customer after the logistics company confirms delivery.
- Returns and Refund Policy
Customers may apply for returns within a specified period after receiving the goods.
Returned goods must meet the following conditions:
Unworn or unused;
In original condition;
Tags and packaging retained;
No man-made damage.
Returns are generally not supported in the following situations:
Customized items;
Clearance items;
Final Sale items;
Obviously used items.
After a refund is approved:
Refund to the original payment method;
Processing time is usually 5-10 business days; Bank transfer time may vary.
Shipping costs are generally non-refundable unless the return is due to product quality issues.
- Order Cancellation
We will process your order as soon as possible after submission.
If your order has not yet shipped:
Customers can contact customer service to request cancellation;
We will decide whether cancellation is possible based on the order processing status.
After your order has shipped:
Direct cancellation is no longer supported;
Customers must process a refund according to the return policy.
- User Responsibility
By using this website, you agree to:
Provide true and accurate information;
Not engage in fraudulent activities;
Not interfere with the normal operation of the website;
Not use the website for illegal activities;
Not infringe on intellectual property rights or the rights of third parties.
If any violation is found, we reserve the right to suspend or terminate the service.
- Intellectual Property
All content on this website is owned by Homnell INC. or relevant rights holders, including but not limited to:
Trademarks;
Logo;
Product images;
Website design;
Text content;
Software code.
Copying, reproducing, modifying, or commercially using this content without written authorization is prohibited.
- Limitation of Liability
To the maximum extent permitted by law, Homnell INC shall not be liable for:
Indirect losses;
Loss of profits;
Data loss;
Business interruption;
Third-party service failures;
Cyberattacks or system failures;
Losses caused by force majeure events.
Our maximum liability shall not exceed the amount actually paid by the customer for the relevant order.
- Privacy Policy
The collection, storage, and use of customer personal information will be conducted in accordance with Homnell INC’s Privacy Policy.
We take reasonable security measures to protect customer data, but cannot guarantee the absolute security of internet transmission.
- Terms Modification
Homnell INC reserves the right to modify these Terms at any time.
The updated terms will take effect immediately upon posting on this website. Your continued use of this website constitutes your acceptance of the updated terms.